Respond instantly, route tickets smarter, collect feedback automatically, and make your support team’s life easier — all while improving customer experience.
Here are support workflows that can run 24/7 — saving your team time, reducing response times, and creating better customer experiences.
"The best customer service isn’t just fast — it’s consistent. Automation lets your team focus on real problems while bots handle the rest."
Helping businesses scale with automation
Respond instantly to common questions via email, chat, or form — using AI or rules-based templates.
Assign incoming support tickets to the right person or department based on tags, channel, or priority.
Trigger NPS/CSAT surveys after a ticket is closed, automatically log results, and track trends.
Send tailored articles or videos from your Help Center based on customer keywords or selected topics.
Let customers book 1-on-1 calls directly from chat or email — without back-and-forth.
Send alerts or auto-escalate if a ticket hasn't been touched within a set SLA time.
Handle repetitive tasks like tracking orders, giving shipping updates, or checking status — even after hours.
Sync conversations with CRMs, task managers, or Slack so your team stays aligned.
Companies using support automation reduce average resolution time by up to 69%.
Zendesk Benchmark
Most common inquiries can be automated with the right workflows.
Intercom 2023 Report
Bots and automated flows work around the clock, even while your team sleeps.
Autivo Clients
Prestige Wrap & Customs
Nowadays, it's hard to find a company that works with integrity, actively seeks solutions, and proactively engages in the project. That’s Autivo – I say this sincerely and from the heart.
Platinium Invest
The cooperation was perfect from start to finish. Everything was meticulously planned, and all promised project stages were completed on time. The automation meets all my expectations.
R&D Promotion
Our sales reps were spending too much time on proposals. With automation, our offers are now customized and sent in under 4 minutes - giving us more time to focus on closing deals.
Platinium Cars
Compiling spreadsheets for our sales reports used to take hours. Now everything updates in real time - no copy-pasting, no mistakes, just instant insights.
Business Consultant
I’ve helped dozens of businesses optimize their operations, and automation is always a game-changer. Every time I recommend Autivo, the results speak for themselves - higher efficiency and massive time savings. If you’re serious about scaling, automation isn’t optional - it’s a necessity.
Schedule a free discovery call and find out what areas of your company can be automated to save your time, boost productivity and reduce errors. The first step is a brief (around 30 min) discovery call with a specialist.
No. Everything is set up for you — no coding, no complex tools, no confusion. You’ll get simple workflows that just work, and we’ll guide you through every step.
It depends on the complexity, but most automations go live within 10-14 days. You’ll start seeing time savings and results almost immediately.
Not at all — we build flows that feel human, personalized, and relevant. And when something needs a real person, it gets escalated immediately.
Yes. We integrate with tools like Help Scout, Zendesk, Gmail, Freshdesk, Intercom, and others.
Yes. We offer both ready-made workflows and fully custom solutions tailored to your processes — whether it's invoice handling, document approvals, reporting, or data syncing.
Clients often cut ticket volume by 30–60%, reduce response times to under a minute, and finally stop repeating themselves all day.
Any business with repetitive tasks, manual processes, or inefficiencies can benefit – from e-commerce and professional services to manufacturing and beyond.
Most automation projects fall in the range of $2,500 to $10,000, depending on complexity, number of workflows, and integrations. We’ll give you a clear quote after your free discovery call — no hidden fees, no surprises.